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Vermont Castings Complaint - Merrimack model insert- fan is useless and stove is awful - Woodstove Insert
Vermont Castings Complaint

Vermont Castings Complaint

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Merrimack model insert- fan is useless and stove is awful - Woodstove Insert


I wish I never bought this insert. I am pulling it out in a couple weeks and replacing it with a Woodstock Soapstone Progress Hybrid.

I had it installed last fall brand new. The fan thermostat died within the first couple weeks and the fan wouldn't go on when the stove heated up. The service guy bypassed some wires so the fan would run (manually). The result, the fan now blows full throttle hours after the stove is out.

The biggest problem with the fan, it it rattles all the time. I constantly have to change the dial to find a RPM that rattles less. It is so bad, that we often can stand sitting around the fire at night.

Lastly, I live in Maine and count on heat from my stove to warm the house. This models doesn't produce much. I have added an extra fan above it, but it is still disappointing. I cram the firebox with dry, seasoned firewood at 10PM and it is totally out by 2 AM. Total wood hog without the heat.

My stove dealer now admits (off the record) that Vermont Castings has gone down hill. Despite my complaints, nothing has been done to remedy the problems. I am buying a real soapstone wood stove and sticking this P.O.S. in a guest room.

BTW, the door handle is crappy and the door doesn't tightly lock all the time. Also, all the seams on the trip pieces are totally out of line. This is the worst purchase I have ever made.


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