Vermont Castings Complaint
Reviewed by 
Merrimack model insert- fan is useless and stove is awful - Woodstove Insert
I wish I never bought this insert. I am pulling it out in a couple weeks and replacing it with a Woodstock Soapstone Progress Hybrid.
I had it installed last fall brand new. The fan thermostat died within the first couple weeks and the fan wouldn't go on when the stove heated up. The service guy bypassed some wires so the fan would run (manually). The result, the fan now blows full throttle hours after the stove is out.
The biggest problem with the fan, it it rattles all the time. I constantly have to change the dial to find a RPM that rattles less. It is so bad, that we often can stand sitting around the fire at night.
Lastly, I live in Maine and count on heat from my stove to warm the house. This models doesn't produce much. I have added an extra fan above it, but it is still disappointing. I cram the firebox with dry, seasoned firewood at 10PM and it is totally out by 2 AM. Total wood hog without the heat.
My stove dealer now admits (off the record) that Vermont Castings has gone down hill. Despite my complaints, nothing has been done to remedy the problems. I am buying a real soapstone wood stove and sticking this P.O.S. in a guest room.
BTW, the door handle is crappy and the door doesn't tightly lock all the time. Also, all the seams on the trip pieces are totally out of line. This is the worst purchase I have ever made.
I had it installed last fall brand new. The fan thermostat died within the first couple weeks and the fan wouldn't go on when the stove heated up. The service guy bypassed some wires so the fan would run (manually). The result, the fan now blows full throttle hours after the stove is out.
The biggest problem with the fan, it it rattles all the time. I constantly have to change the dial to find a RPM that rattles less. It is so bad, that we often can stand sitting around the fire at night.
Lastly, I live in Maine and count on heat from my stove to warm the house. This models doesn't produce much. I have added an extra fan above it, but it is still disappointing. I cram the firebox with dry, seasoned firewood at 10PM and it is totally out by 2 AM. Total wood hog without the heat.
My stove dealer now admits (off the record) that Vermont Castings has gone down hill. Despite my complaints, nothing has been done to remedy the problems. I am buying a real soapstone wood stove and sticking this P.O.S. in a guest room.
BTW, the door handle is crappy and the door doesn't tightly lock all the time. Also, all the seams on the trip pieces are totally out of line. This is the worst purchase I have ever made.
Share This Review:
Is this your Business? Claim Your Business Free and reply to this customer
CONTACT THIS BUSINESS
|
BUSINESSES REPLY HERE
|
Comments
More Vermont Castings reviews
- Woodstove
- Finish
- No replacement parts available
- Poor performance and dependability
- Performance and dependability
- NON CAT DEFIANT
- Recommend
- Why do your valves stick AND why do I have to drive 70 miles/another state to get parts!!
- poor heating qualities
- Puffs of Smoke
- No warranty
- Vermont Castings
- Parts Support
- Catastrophic Product Failure
- Dissatisfaction of stove
- Price gouge for parts?
More
Similar reviews
- Vermont casting insert awful blower system
- Dissatisfaction of stove
- stove repair
- primary heat source problems
- Lowe's in Live Oak, Fl delivery service
- dishwasher
- Performance and dependability
- Poor performance and dependability
- Stove that gets really hot on top while using it or using the oven!!!!!!!!!!!!
- Gas Insert
- Poor performance
- .flue does NOT shut down; major fan issues...works doesnt ....LOUD ETC
- Woodstove
- Forester Stove Nightmare
- Awesome products/Awesome customer service
- Fireplace Insert
More
How It Works
COMPLAINTS RESOLVED
Thousands of Businesses of all sizes and millions of customers use MeasuredUpIt's free and easy to put MeasuredUp to work for you
"I was trying to help a dear friend and I came across MeasuredUp. I was able to post something about my friend on MeasuredUp and it helped tremendously in resolving the problem. I'm sure MeasuredUp will be one that I'll rely on in the future. Great job!"
MeasuredUp Success Stories
Activity
Details
Review Rating: 1 out of 5
Reviewed By: MrKnight1
Company: Vermont Castings
Product: Woodstove Insert
Date Added: 10 years ago
[Top]
StumbleUpon
del.icio.us
Google
Furl
Netscape
Spurl
Technorati
YahooMyWeb
Digg
Facebook
Ma.gnolia
sk*rt
NewsVine
Reddit
Slashdot
Windows Live