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Vermont Castings Complaint - Warranty is Meaningless - Vermont Castings VCS4007N Grill
Vermont Castings Complaint

Vermont Castings Complaint

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Warranty is Meaningless - Vermont Castings VCS4007N Grill


Purchased my Vermont Castings grill (VCS4007N) back in 2007. Am currently needing some parts replaced (firebox, tube burners) all within the original 10 year warranty period. Because of a change in ownership, the new owners are not honouring Vermont Castings warranties from prior to 2008. Yet on their website they talk about their 35-year history of quality. That's garbage%u2026you can't have it both ways. Either you are an 'old' company with a history and you honour your warranty, or you are a new company with only a very short history. I can't trust or recommend this brand. To me it looks like ownership changed in 2008 and again in 2013. When it changes again, my 25-year warranty is useless. Consider a manufacturer with a better history and track record.


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