Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 75

Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 71

Warning: Memcache::add() [memcache.add]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 65
Vermont Castings Complaint - Price gouge for parts?
Vermont Castings Complaint

Vermont Castings Complaint

ADVERTISEMENT

Price gouge for parts?


We have two Reliance, propane stoves which have worked great since 2003 & 2008 but we now have a problem with the 2003 stove, Model RNVOD. The part number #51866 is a 300 degree ceramic switch. We have had authorized technical support/ repair people look at the stove. They have found parts that perform the same function for Vermont Stoves, at other distributors, but not the correct size. All of the parts are about $18 except for the one we need, which only comes from Vermont Castings for $160 - is this price gouging? Service people have told us they are embarrassed by the situation and the price but will, of course, order the part for us and install it. We purchased both stoves through Ludemans in Portland, OR and they and an authorized repair person from Maupin Stove have been trying to fix the problem so we have heat. I would like an explanation to the satisfaction of both of the repair people, from two different companies, as to why the part is 800% higher, and, of course, a far cheaper price would be wonderful.


Share This Review:



         


Is this your Business? Claim Your Business Free and reply to this customer

CONTACT THIS BUSINESS

Post a reply for this review COMMENT
WRITE to Vermont Castings
SUBMIT a ticket
for Vermont Castings
WATCH videos
for Vermont Castings
More Vermont Castings Reviews and Complaints MORE reviews and complaints
for Vermont Castings

BUSINESSES REPLY HERE

Company was claimed GREAT NEWS, this company has Partnered with MeasuredUp and uses it to answer you!
Link to MeasuredUp BUSINESSES: Free Customer Service Excellence Badge
Take the pledge BUSINESSES: Free Customer Service Pledge Badge
Upgrade Account BUSINESSES: Build your customer service online reputation


ADVERTISEMENT


Comments

login with Facebook and share your reviews

More Vermont Castings reviews


More

Similar reviews


More

[Top]

Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
Thanks,
The MeasuredUp Team