Vermont Castings Comments All Reviews

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Vermont Castings Comments


jonette says: (4 years ago)
 0
I bought a Vermont Castings gas fireplace and the gas valve quit and i am told there are not replacement parts and that i should just buy a new one! What a rip off! Maybe they think i should replace it with yet another VC???? How can a gas valve not be repairable or replaceable?



germanshorthair says: (5 years ago)
 0
I purchased Vermont Castings insert Montpelier two years ago and I am very disappointed in it. It does not put the heat out that it should. You have to feed wood in it and keep it filled all the way to the top to get any heat out of it. I believe it is a design problem. It does not put the heat out of the box the way it should. I got more heat out of my fire place with out the insert than I do with it! The reason I went with Vermont Castings is I know several people who have stand alone Vermont wood burners that heat there whole house with them and are very happy. I have a hard time getting my one room above 65 degrees if the temp is below 32. Once you get the embers glowing the best why to get heat out is to open the door and that's not right or safe! I am very disappointed!!!!!! Please let me know if you have any suggestions to my problems. Thank you!!!!



mpincarver says: (7 years ago)
 0
We bought a new model V/C encor cat/noncat in Oct 2010 the stove was advertised as the most efficient and cleanest burning stove on the market it should burn for 9-12 hours.we can only get 4-4.5 hours with a full load of wood and closed down all the way.You can't speak to V/C, they rout you to a tech guy in Canada.They wont you to go to the dealer.I cant do that the forth time in the shop it almost came to blows.The regional dis. rep has been polite but in the 5-6 weeks we have been working with him nothing has been fixed. He did admit that V/C told him they are aware this new design has a problem . This is the worst $2,500.00 we have ever spent as well as the worst purchasing experience ever. I will never buy a V/C stove or any thing else that Monessen Hearth sys. sells and I would caution any one not to go to the fireplace store in Plimouth Mass.



cahillspoi20 says: (7 years ago)
 0
I bought the Vermont Castings Montpieler fireplace wood burning stove last fall (Oct 2009). Big cost $4600.00 with the installation. Fireplace chimney is in the 48 year age bracket and in the center of the home. As cost to renovate very high opted for the insert as I have 3 other Vermont castings wood burners and they are all great stoves.

I believe there is a major problem with this insert as drafting is very very poor. The shop I bought it from is telling me I need to extend my chimney but never had a problem with it in the 33 years we have lived in this home. Up until last year I used it as an open fireplace and on the other side is a Vermont Vigilant wood burner. Also no drafting problem in that stove for the 22 years its been in that location.

Appears to me the construction of the re-burn tubes are extremely close to a light weight baffle. That baffle is only an inch or so from the 5 inch flexible flue. The baffle is suppose to be all the way to the back. In that position there is virtually no room from the top of the baffle to the opening of flue. The result is that the flames lick up and into the door. When reloading wood and door is opened room fills with smoke within 3 seconds of opening the door. Have tried opening door very very slowly but still smoke.

Had a personal friend who is a retired engineer stop by yesterday and decided to move the baffle from back to front. Stove shop tells me this should not be done. But what I found last night with my first burn of the season is the drafting or partial drafting was now taking place from the rear of the stove instead of the front.

Seems to have drafting improvement with this last night and will continue to keep in that position. Also will be pouring Ther-Mix DOWN chimney which will fill in cracks with the probability of improving drafting some more.

One final point Vermont castings was bought out by some Monseehee who PROVIDES NO INFORMATION on contacting them. Only source I have is the dealer. When I told him this last week his response was I can send an email to the firm to see if they have any concerns about the insert. Claims he has received nothing from the company. Guess in this MAKE MONEY the fast and furious way if there is a problem they will not own up to it until they are actually forced into having to admit there is a problem through a class action suit. Amazing how a great stove maker with a great reputation winds up in the hands of some outfit that care only about making money.

I believe relationship with Vermont Castings I and my family have had over the last 30 years along with the Stove Shop in Phoenxville PA has ENDED!



cahillspoi20 says: (7 years ago)
 0
I bought the Vermont Castings Montpieler fireplace wood burning stove last fall (Oct 2009). Big cost $4600.00 with the installation. Fireplace chimney is in the 48 year age bracket and in the center of the home. As cost to renovate very high opted for the insert as I have 3 other Vermont castings wood burners and they are all great stoves.

I believe there is a major problem with this insert as drafting is very very poor. The shop I bought it from is telling me I need to extend my chimney but never had a problem with it in the 33 years we have lived in this home. Up until last year I used it as an open fireplace and on the other side is a Vermont Vigilant wood burner. Also no drafting problem in that stove for the 22 years its been in that location.

Appears to me the construction of the re-burn tubes are extremely close to a light weight baffle. That baffle is only an inch or so from the 5 inch flexible flue. The baffle is suppose to be all the way to the back. In that position there is virtually no room from the top of the baffle to the opening of flue. The result is that the flames lick up and into the door. When reloading wood and door is opened room fills with smoke within 3 seconds of opening the door. Have tried opening door very very slowly but still smoke.

Had a personal friend who is a retired engineer stop by yesterday and decided to move the baffle from back to front. Stove shop tells me this should not be done. But what I found last night with my first burn of the season is the drafting or partial drafting was now taking place from the rear of the stove instead of the front.

Seems to have drafting improvement with this last night and will continue to keep in that position. Also will be pouring Ther-Mix DOWN chimney which will fill in cracks with the probability of improving drafting some more.

One final point Vermont castings was bought out by some Monseehee who PROVIDES NO INFORMATION on contacting them. Only source I have is the dealer. When I told him this last week his response was I can send an email to the firm to see if they have any concerns about the insert. Claims he has received nothing from the company. Guess in this MAKE MONEY the fast and furious way if there is a problem they will not own up to it until they are actually forced into having to admit there is a problem through a class action suit. Amazing how a great stove maker with a great reputation winds up in the hands of some outfit that care only about making money.

I believe relationship with Vermont Castings I and my family have had over the last 30 years along with the Stove Shop in Phoenxville PA has ENDED!



cahillspoi20 says: (7 years ago)
 0
I bought the Vermont Castings Montpieler fireplace wood burning stove last fall (Oct 2009). Big cost $4600.00 with the installation. Fireplace chimney is in the 48 year age bracket and in the center of the home. As cost to renovate very high opted for the insert as I have 3 other Vermont castings wood burners and they are all great stoves.

I believe there is a major problem with this insert as drafting is very very poor. The shop I bought it from is telling me I need to extend my chimney but never had a problem with it in the 33 years we have lived in this home. Up until last year I used it as an open fireplace and on the other side is a Vermont Vigilant wood burner. Also no drafting problem in that stove for the 22 years its been in that location.

Appears to me the construction of the re-burn tubes are extremely close to a light weight baffle. That baffle is only an inch or so from the 5 inch flexible flue. The baffle is suppose to be all the way to the back. In that position there is virtually no room from the top of the baffle to the opening of flue. The result is that the flames lick up and into the door. When reloading wood and door is opened room fills with smoke within 3 seconds of opening the door. Have tried opening door very very slowly but still smoke.

Had a personal friend who is a retired engineer stop by yesterday and decided to move the baffle from back to front. Stove shop tells me this should not be done. But what I found last night with my first burn of the season is the drafting or partial drafting was now taking place from the rear of the stove instead of the front.

Seems to have drafting improvement with this last night and will continue to keep in that position. Also will be pouring Ther-Mix DOWN chimney which will fill in cracks with the probability of improving drafting some more.

One final point Vermont castings was bought out by some Corporation who PROVIDES NO INFORMATION on contacting them. Only source I have is the dealer. When I told him this last week his response was I can send an email to the firm to see if they have any concerns about the insert. Claims he has received nothing from the company about engineering flaws or problems. Find in blogs there are indeed problems with this insert. Guess in this MAKE MONEY the fast and furious way if there is a problem they will not own up to it until they are actually forced into having to admit there is a problem through a class action suit. Amazing how a great stove maker with a great reputation winds up in the hands of some outfit that cares only about making money.

I believe our relationship with Vermont Castings I and my family have had over the last 30 years along with the Stove Shop in Phoenxville PA has ENDED!



cahillspoi20 says: (7 years ago)
 0
I bought the Vermont Castings Montpieler fireplace wood burning stove last fall (Oct 2009). Big cost $4600.00 with the installation. Fireplace chimney is in the 48 year age bracket and in the center of the home. As cost to renovate very high opted for the insert as I have 3 other Vermont castings wood burners and they are all great stoves.

I believe there is a major problem with this insert as drafting is very very poor. The shop I bought it from is telling me I need to extend my chimney but never had a problem with it in the 33 years we have lived in this home. Up until last year I used it as an open fireplace and on the other side is a Vermont Vigilant wood burner. Also no drafting problem in that stove for the 22 years its been in that location.

Appears to me the construction of the re-burn tubes are extremely close to a light weight baffle. That baffle is only an inch or so from the 5 inch flexible flue. The baffle is suppose to be all the way to the back. In that position there is virtually no room from the top of the baffle to the opening of flue. The result is that the flames lick up and into the door. When reloading wood and door is opened room fills with smoke within 3 seconds of opening the door. Have tried opening door very very slowly but still smoke.

Had a personal friend who is a retired engineer stop by yesterday and decided to move the baffle from back to front. Stove shop tells me this should not be done. But what I found last night with my first burn of the season is the drafting or partial drafting was now taking place from the rear of the stove instead of the front.

Seems to have drafting improvement with this last night and will continue to keep in that position. Also will be pouring Ther-Mix DOWN chimney which will fill in cracks with the probability of improving drafting some more.

One final point Vermont castings was bought out by some Corporation who PROVIDES NO INFORMATION on contacting them. Only source I have is the dealer. When I told him this last week his response was I can send an email to the firm to see if they have any concerns about the insert. Claims he has received nothing from the company about engineering flaws or problems. Find in blogs there are indeed problems with this insert. Guess in this MAKE MONEY the fast and furious way if there is a problem they will not own up to it until they are actually forced into having to admit there is a problem through a class action suit. Amazing how a great stove maker with a great reputation winds up in the hands of some outfit that cares only about making money.

I believe our relationship with Vermont Castings I and my family have had over the last 30 years along with the Stove Shop in Phoenxville PA has ENDED!





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